Communication stragy in virtual world- class note week 3

Communication

Communication fitting individual style

4 communication styles and the counter strategy

1. hostile (I dont agree with this term, rather prefer blunt and straight) : ppl who say no to your face
• communication strategy: category and bullets are the style they think. So communicate to them that way
2. indifferent: ppl who do not react: they need to feel important. 
• communication strategy: ask for their help and advices instead of asking directly for what you need
3. uninformted: ppl who never have time
• communication strategy: empathy plus point of view. show that you understand they are busy and ask for their guidances
4. supportive : the yes person. ppl who wants to be liked by everyone
•  communication strategy: 3 steps
1. small talks
2. everything / everybody : everybody's approval
3. from general commitment go to specific commitment: remember to throw in 1 and 2 occasionally when you feel the push back to commit

Understand individual motivations

1. motivation to achivements: ppl who always work alone and always want feedback / critics
• to motivate them, they are willing to take moderate risk. A slightly unreasonable expectation will motivate them. Even better in front of everyone
2. motivation to affiliation: ppl who always organize group activities
• to motivate them, they do not like risks. Approach everything as group disruption or as a risk to group harmony
3. motivation to power (influence): ppl wants to be involved with everything, wants to be cc 
• to motivate them, put them in charge